Crypto.com
Crypto.com is one of the largest global crypto platforms, FCA-registered in the UK as an electronic money institution and crypto asset firm. It offers 350+ cryptocurrencies, a competitive exchange for active traders, staking and earn products, a DeFi wallet, and the Crypto.com Visa card — which provides up to 5% cashback funded by CRO token staking. The platform has one of the widest feature sets in the sector, but its very low Trustpilot ratings reflect significant customer service concerns that UK users should weigh carefully.
Who it's for: Traders looking for crypto, wide-selection, rewards, experienced.
Crypto.com
FCA-registered crypto platform with 350+ coins, Visa card cashback, and staking — but very poor customer service reviews warrant caution.
- Min. Deposit
- None
Affiliate link · Disclosure
Fees
App: ~0.29% buy/sell; Exchange: Maker-taker from competitive rates with volume. Minimum deposit: None.
Platforms & tools
- App (iOS/Android)
- Crypto.com Exchange (Web)
- DeFi Wallet
Markets
- crypto
Pros
- FCA-registered as EMI and crypto asset firm
- 350+ cryptocurrencies — broadest coin selection of major UK-accessible exchanges
- Crypto.com Visa card with up to 5% cashback (requires CRO staking)
- Competitive Exchange fees for active traders
- Staking, Earn products and DeFi wallet integration
- Strong security infrastructure — 100% of crypto in cold storage backed by insurance
Cons
- Very poor Trustpilot score (~1.3/5) — customer service quality is a major reported concern
- Higher Visa card cashback tiers require CRO staking ($500 for 2%, $5,000 for 3%, $500,000 for 4-5%) — top tiers are highly restrictive
- App-level fees (~0.29%) higher than the Exchange — similar fee confusion to Kraken's Instant Buy
- Complex, multi-tiered product ecosystem can be confusing
- CRO token dependency means platform benefits are tied to a volatile and illiquid asset
- Crypto holdings are not FSCS-protected
Alternatives to Crypto.com
Coinbase
The UK's largest FCA-registered crypto exchange — simple buy/sell for beginners, Advanced Trade for cost-conscious active traders.
- Min. Deposit
- None
Affiliate link · Disclosure
Kraken
Established crypto exchange since 2011 with a strong security record — competitive maker-taker fees via Kraken Pro and 200+ cryptocurrencies for UK traders.
- Min. Deposit
- None
Affiliate link · Disclosure
Affiliate Disclosure: We may receive compensation when you click on links to brokers and products featured on this site. This compensation does not influence our rankings, reviews, or recommendations. We maintain editorial independence and provide objective comparisons. Read our full disclosure policy.
Risk Warning: This website does not provide financial, investment, or trading advice. All information is for educational purposes only. Trading and investing involve substantial risk of loss. You should carefully consider your financial situation and consult with qualified professionals before making any financial decisions.
Last updated: 2026-05-26